How a Global Nonprofit Got Its System (and Teams) Back on Track

A case study in stabilizing systems, restoring trust, and creating sustainable progress.

CARE USA launched a new Salesforce environment to improve donor and fundraising data, but it left teams with 300+ unresolved requests, inconsistent processes, and no internal system leader. Anchored Business Strategies stepped in with one priority: stabilize first, improve second. Within a year, open requests dropped to 51, donation entry got faster, and teams trusted their data again.